Purpose
By adopting the workflows linked below customers new to SupportLogic can expect to see the following outcomes from adopting these workflows into your daily routine:
- Escalation Rate reduction of 20 - 50% over 3 month period*
- Improved overall CSAT scores as well as prevention of DSAT surveys
- Productivity gains of an hour per day for each support manager
Summary
The workflows referred to within this article area already available
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