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Alert, Sharing, and Smart Swarming Integrations

Modified on Wed, 30 Nov 2022 at 12:29 PM

SupportLogic offers Slack and MS Teams integrations, but what about Google chat and Global Relay?

It is technically possible for someone to write a wrapper code on top of Events API to push alerts to Google chat. You can review the SupportLogic Events API for more information.

We are working towards Slack actions functionality (ability to assign cases, acknowledge sentiments, etc., from within Slack). 

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