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            Why are the Queues greyed out under Unassigned Case on the Case Assignment page in SupportLogic?

            Modified on Wed, 7 Dec, 2022 at 11:47 AM

            The queues are greyed out because they do not currently contain any cases. They are only selectable if they contain cases.
            Welcome to SupportLogic Knowledge Bits - Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.

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