JUNE 20th - Mastering Proactive Support - Leveraging SupportLogic for Predictive Insights and Goal Setting - REGISTER HERE.

Why are the Queues greyed out under Unassigned Case on the Case Assignment page in SupportLogic?

Modified on Wed, 07 Dec 2022 at 11:47 AM

The queues are greyed out because they do not currently contain any cases. They are only selectable if they contain cases.

Welcome to SupportLogic Knowledge Bits - Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.

View Case Assignment

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article