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What is Escalation Review?

Modified on Mon, 03 Apr 2023 at 01:36 PM

Escalation Review is a process where the user, in a guided way, can interact with the key insights that contribute to the possible case escalation. 

The user can easily identify the main contributing factors and take appropriate actions from the recommended list to prevent the actual escalation from happening.


Resources:

Escalation Review Quick Overview


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