Customer Office Hours

Modified on Mon, 01 Apr 2024 at 09:40 AM

SupportLogic Academy





Elevate SX - Complete Quality Monitoring




SupportLogic for Customer-Facing Teams



Reducing Escalations & Increasing Productivity - Office Hours





Setting Up SupportLogic Platform for Backlog Management - Office Hours



Harnessing Unstructured Data for Deeper Analytics - Office Hours

"I am watching the recording.  The information is so good that I haven’t finished yet as I’m still stepping thru the information within SupportLogic.

 

The information within this session is extremely valuable."






Backlog Management - Office Hours





OFFICE HOUR FULL SESSIONS AND SHORTS



In-App Escalation Review Workflow 

In-App Success Plan -  
4-Step Workflow




In-App Global Filters, Virtual Teams, & Virtual Accounts  

Alerts Office Hours




Global Filters Office Hours

Escalation Review Workflow - Office Hours




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