JUNE 20th - Mastering Proactive Support - Leveraging SupportLogic for Predictive Insights and Goal Setting - REGISTER HERE.

Is there a way to reset the "QA Score card" to the default and delete the previous lists ?

Modified on Tue, 08 Aug 2023 at 10:07 AM

The current design does not allow us to revert to the default since customised review questionnaire needs to created by the support managers for their team. 

 Previous drafts cannot be deleted from the UI as per the application design. 

The existing checklists and previous versions can be duplicated and edited as per the requirements.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article