Overview

Modified on Thu, 07 Sep 2023 at 08:44 AM

Elevate SX (ESX)

Elevate SX (formerly Emtropy Labs) is the all-new QA tool that SupportLogic has added to its arsenal. With ESX, your QA teams now have the ability to effectively manage the entire QA burden with ease, thereby focusing on the more important aspects of the job - coaching. 



Summary


In this article, we have listed out all that you need to know to navigate through the help documentation. Things we cover:
  • Scorecards
  • User Management
  • Compliance Checks & ZTPs
  • Automatic QA
  • Hybrid/Composite QA
  • Assignments
  • Disputes




Instructions


Order for Help Documentation 





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