OFFICE HOURS - Resuming in August – Enjoy Your Summer! - REGISTER HERE FOR AUGUST.


Modified on Mon, 19 Feb at 7:53 AM

Elevate SX (ESX)

Elevate SX (formerly Emtropy Labs) is the all-new QA tool that SupportLogic has added to its arsenal. With ESX, your QA teams now have the ability to effectively manage the entire QA burden with ease, thereby focusing on the more important aspects of the job - coaching. 


In order to get the most out your experience with Elevate SX, we strongly recommend going through all of the documentation that is available. 

The best order to go through the documentation would be as below:

  1. Getting Stared documentation - everything to do with User Management and Scorecards
  2. KPIs & Data documentation - all your scoring and KPIs explained
  3. Product documentation - detailed articles on every page and feature within ElevateSX

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article