PurposeThe purpose of this article is to brief how to view a timeline when a case is shared |
Summary |
SupportLogic captures information when a case is shared, including the recipient, channel, and message.
This information will be displayed in the case comment. Please consult the accompanying gif for assistance.
Upon completion of the case sharing, the recipient will receive an email. Refer to the below screenshot.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article