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Do we have any plans to integrate Outlook in the agent shift management?

Modified on Tue, 26 Dec 2023 at 05:32 AM

There's no current plan as of now for Outlook.  Our most popular is probably a WorkDay integration.


We will most likely tackle using availability in their CRM first, so if they have that Outlook data synced with their CRM, it might happen sooner than later.

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