JUNE 20th - Mastering Proactive Support - Leveraging SupportLogic for Predictive Insights and Goal Setting - REGISTER HERE.

Do we have any plans to integrate Outlook in the agent shift management?

Modified on Tue, 26 Dec 2023 at 05:32 AM

There's no current plan as of now for Outlook.  Our most popular is probably a WorkDay integration.

We will most likely tackle using availability in their CRM first, so if they have that Outlook data synced with their CRM, it might happen sooner than later.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article