If a customer is experiencing an outage or delay with FiveTran and wishes to receive notifications via email regarding a data sync delay, it is indeed possible. Customers can subscribe to 'Notifications' on the https://status.fivetran.com/ to receive alerts about FiveTran outages. Upon subscription, they will start receiving notifications. |
https://support.fivetran.com/hc/en-us/articles/14806371324823-How-To-Subscribe-to-Status-Updates-for-Individual-Components
Once done, You Get email Email notifications whenever Fivetran creates, updates or resolves an incident.
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