Overview
The Alerts Report in SupportLogic provides visibility into alerts triggered based on configured alert rules. This report helps track alert activity and understand how alerts are being generated and distributed across teams.
Steps to Export Alerts Report
- Navigate to: Control Center → User Engagement → Alerts Report
- Select the required time range to generate the report.
- Review the report directly in the UI.
- Click on Export to CSV to download the report.
What the Alerts Report Includes
The exported report contains key details such as:
- Alert Name
- Alert Owner
- Owner Email
- Alert Destination
- Number of Alerts Triggered
Use Cases
The Alerts Report can be used to:
- Monitor alert activity and frequency
- Validate alert configurations
- Track notification delivery and ownership
- Analyze trends in alert generation over time
Summary
- Alerts Report is accessible from the User Engagement section
- Supports custom time range selection
- Can be exported as a CSV file
- Provides detailed insights into alert activity and configuration
If further assistance is needed with alerts or reporting, please contact SupportLogic Support.
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