Support Managers (11)
Here you will find article relevant those that manage support agents | engineers, escalations or lead team(s) that do.
Check out the latest enhancements to the Console and Shift Pages - View the Updates
Don’t miss the improvements to Risk Signals, Agent Insights, Navigation, and Role Customization - See What’s New
Here you will find article relevant those that manage support agents | engineers, escalations or lead team(s) that do.