Check out the latest enhancements to the Console and Shift Pages - View the Updates
Don’t miss the improvements to Risk Signals, Agent Insights, Navigation, and Role Customization - See What’s New
Explore How-To's and learn best practices from our knowledge base
Learn SupportLogic and get certified
Track the progress of your tickets
Learn about the latest innovations in SupportLogic
Solution Guides by Role
Articles in this section are organized by role and walk through business case scenarios to determine answers to challenges that SupportLogic can help you with.
Product Documentation
Articles in this section are organized by product usage and provide step by step instructions on how to do common tasks in SupportLogic. Additionally, you can access the video tutorial channel with this section.
Office Hours
The SupportLogic Office Hours, presented by SupportLogic Academy, are our monthly meet-ups. They include a deep dive into specific capabilities or workflows led by our product experts. There will also be an open forum Q&A, where you can submit questions during the session.
Release Notes Overview
Modified on 30 April by Lynne Koloski
SupportLogic Academy
Modified on 01 May by Lynne Koloski
Support Manager Workflow
Modified on 17 March by Lynne Koloski
My Alerts
Modified on 19 March by Alexander Taylor Rexroad
