Support Operations and Administration (19)

If you are responsible for creating accounts in SupportLogic, maintaining the configuration of the system, tracking user engagement, etc. these guides will walk you through the technical configuration of our solution.

Managing Users

Modified on Thu, 20 Feb at 8:33 AM
Control Center > Settings

Modified on Thu, 20 Feb at 5:55 AM
User Engagement

Modified on Fri, 26 Jul, 2024 at 12:03 AM
User Permissions Guide

Modified on Thu, 20 Feb at 5:51 AM
Field Values in SupportLogic

Modified on Tue, 18 Apr, 2023 at 6:22 AM
Configure MS Teams in SupportLogic

Modified on Mon, 8 May, 2023 at 1:03 PM
Generating a HAR file

Modified on Tue, 23 May, 2023 at 5:11 AM
Alerts - User sign-in process for Slack

Modified on Wed, 6 Dec, 2023 at 10:27 AM
Global and Dynamic Filters on Customer Insights and My Customers pages

Modified on Tue, 4 Jun, 2024 at 3:45 AM
How to Set Up and Configure Zendesk Plugin

Modified on Thu, 7 Nov, 2024 at 1:10 AM

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