Support Operations and Administration (18)

If you are responsible for creating accounts in SupportLogic, maintaining the configuration of the system, tracking user engagement, etc. these guides will walk you through the technical configuration of our solution.

How to Set Up and Configure Zendesk Plugin

Modified on Thu, 7 Nov, 2024 at 1:10 AM
Understanding User Permissions and Roles in SupportLogic

Modified on Mon, 2 Dec, 2024 at 8:18 AM
Role-Based Permissions Guide

Modified on Tue, 26 Nov, 2024 at 1:21 AM
"Make Case Updates as the Platform User" Setting in SupportLogic

Modified on Tue, 3 Dec, 2024 at 4:48 AM
Role-Based User Management in SupportLogic

Modified on Tue, 3 Dec, 2024 at 11:10 AM
Mapping SupportLogic Roles to CRM Roles

Modified on Wed, 11 Dec, 2024 at 11:16 AM
Enabling SupportLogic Academy in the UI

Modified on Mon, 24 Feb at 2:52 PM
Installing SupportLogic's Zendesk iFrame App

Modified on Tue, 18 Mar at 3:54 AM

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