Knowledge Bits (90)

Looking for an answer to a quick question in SupportLogic? Use the FAQs and Knowledge Bits articles to find them. Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.

What's New from SupportLogic

Modified on Thu, 1 May at 4:53 AM
Feature Add-on: Elevate SX - Mark for Review

Modified on Thu, 18 Jul, 2024 at 2:39 AM
Feature add-on: Enhanced 'Shift management' page with filters and agents coverage

Modified on Thu, 18 Jul, 2024 at 5:03 AM
Feature Add-on: Enhanced Data Security with Configurable Redaction

Modified on Thu, 6 Mar at 5:07 AM
Feature Add-on: New Grammar Support for Your Responses

Modified on Mon, 22 Jul, 2024 at 6:54 AM
Feature Add-on: New Salesforce plug-in & Widget Library

Modified on Tue, 23 Jul, 2024 at 4:50 AM
Feature Add-On: Translation Support in Support Hub

Modified on Mon, 12 May at 6:08 AM
How to check to which Team an Agent belongs to?

Modified on Wed, 4 Sep, 2024 at 8:42 AM
Filter options on 'Shift Management' Page

Modified on Mon, 15 Jul, 2024 at 10:10 PM
Case Assignments Bandwidth card allowing sorting by priority or status

Modified on Wed, 10 Apr, 2024 at 10:46 AM

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