Product Guides (64)
These guides provide the basic usage of the features within SupportLogic and are arranged by product area.
-
Setting up Alerts to Use Slack Notifications
-
Setting Up the Salesforce Agent Backlog Page (SFDC Backlog Tab/ iframe/ my cases)
-
Shift Management
-
Step-by-Step Guide to Create Roles in SupportLogic
-
Support Hub 3.0
-
SupportLogic Academy
-
SupportLogic Academy Social Kit
-
SupportLogic UWF: Syncing Insights to Your CRM
-
Text Analytics
-
To Activate comment body Redaction