Product Guides (66)
These guides provide the basic usage of the features within SupportLogic and are arranged by product area.
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Salesforce Plugin Version 2.3 - Pre-requisites and Package Installation
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Setting up Alerts to Use Slack Notifications
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Setting Up the Salesforce Agent Backlog Page (SFDC Backlog Tab/ iframe/ my cases)
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Shift Management
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Step-by-Step Guide to Create Roles in SupportLogic
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Support Hub 3.0
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SupportLogic Academy
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SupportLogic Academy Social Kit
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SupportLogic Data Cloud with Snowflake
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SupportLogic UWF: Syncing Insights to Your CRM