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Prevent Cases From Being Predicted to Escalate
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How to fix a user not being able to add case notes?
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User Notification in SupportLogic
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What are escalation notes and where do you add them?
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Unable to view agent name in assigned case widget
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How to avoid previous responses in an email thread getting detected
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Opening a case in CRM from SupportLogic UI
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Enable SLO Conditions in My Alerts
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UnReplied case, Last Outbound message, Last Inbound message
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How do I extract a CSV that contains Customer Insight Data?