-
What is contained in "Other Values" within a Filter?
-
Can I add others to receive Alerts
-
How are Case Counts Calculated in Operational Metrics?
-
What is the purpose and use of chart view in patterns and outliers ?
-
What happens when you dismiss an Escalation Request?
-
Can I create an Alert that notifies a private Slack channel?
-
What happens if a customer changes their Coaching Rubric after its been used?
-
What does the Manage Events permission enable?
-
Can SupportLogic set SLAs for specific customers if the customer has premium customers with unique SLAs?
-
What is the difference between collaborators and responders?