Knowledge Bits (103)

Looking for an answer to a quick question in SupportLogic? Use the FAQs and Knowledge Bits articles to find them. Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.

How to Download the Dashboard User List in SupportLogic

Modified on Mon, 16 Jun at 8:32 AM
Using a CRM or Virtual Queue as an Alert Trigger Condition

Modified on Mon, 7 Oct, 2024 at 2:32 AM
Remove Certain field headings from My Agents View

Modified on Mon, 12 May at 7:46 AM
What's New from SupportLogic

Modified on Thu, 1 May at 4:53 AM
Feature Add-on: Elevate SX - Mark for Review

Modified on Thu, 18 Jul, 2024 at 2:39 AM
Feature add-on: Enhanced 'Shift management' page with filters and agents coverage

Modified on Thu, 18 Jul, 2024 at 5:03 AM
Feature Add-on: Enhanced Data Security with Configurable Redaction

Modified on Thu, 6 Mar at 5:07 AM
Feature Add-on: New Grammar Support for Your Responses

Modified on Mon, 22 Jul, 2024 at 6:54 AM
Feature Add-on: New Salesforce plug-in & Widget Library

Modified on Tue, 23 Jul, 2024 at 4:50 AM
Feature Add-On: Translation Support in Support Hub

Modified on Mon, 12 May at 6:08 AM

< Previous
1
2
3
4
5
6
7
…
10
11
Next >

	Elevate your customer support experience. Shift from reactive to proactive.
	©2024 SupportLogic. All Rights Reserved.	Privacy Policy / Data Processing Addendum / Information Policy / Master Services Agreement