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Salesforce Plugin Version 2.3 - Installation Guide
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Using a CRM or Virtual Queue as an Alert Trigger Condition
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Feature Add-on: Elevate SX - Mark for Review
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Feature add-on: Enhanced 'Shift management' page with filters and agents coverage
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Feature Add-on: Enhanced Data Security with Configurable Redaction
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Feature Add-on: New Grammar Support for Your Responses
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Feature Add-on: New Salesforce plug-in & Widget Library
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How to check to which Team an Agent belongs to?
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Filter options on 'Shift Management' Page
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Case Assignments Bandwidth card allowing sorting by priority or status