Office Hours Registration page
Office Hours On-Demand Content:
Setting Up SupportLogic Platform for Backlog Management
Harnessing Unstructured Data for Deeper Analytics
Backlog Management Best Practices
Escalation Review
Global Filters, Virtual Teams, and Virtual Accounts
Alerts Best Practices
Success Plan: Reduce Escalations, Improve CSAT, Increase Productivity
SupportLogic Operational Efficiencies & Customer Experience
Sessions are held monthly on the 3rd Thursday at 1:00 PM Eastern Standard Time / 10:00 AM Pacific Standard Time.
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